Student Jet Abroad Terms of Service

1. About These Terms

These Terms of Service govern your use of the Student Jet Abroad website and any educational counselling, application support, or visa guidance services we provide. By using our website or engaging our services, you agree to these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Our Services

Student Jet Abroad provides educational support services, including:

• Course, university, and destination shortlisting
• Application preparation and submission support
• Scholarship and funding guidance
• Student visa application guidance and document checking
• Pre-departure and accommodation advice

We act as an independent education consultancy. We are not a university, college, embassy, or licensed immigration adviser, and we do not make admission or visa decisions.

3. Your Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and up-to-date information
• Supply genuine and valid supporting documents
• Respond to requests and meet application deadlines
• Review all information and documents before submission
• Comply with the requirements of institutions and immigration authorities
• Tell us promptly about any change in your circumstances

4. Fees and Payment

Our consultancy fees, where applicable, will be agreed with you in writing before work begins.

Fees charged by third parties — such as university application fees, tuition deposits, visa fees, health surcharges, and test fees — are payable by you directly to the relevant institution or authority unless we agree otherwise in writing.

Fees paid to us are non-refundable once work has commenced, except where required by law or stated in your written agreement.

5. No Guarantee of Outcomes

University admission, scholarship awards, and visa decisions rest solely with the relevant institutions and authorities. We provide guidance and support, but we cannot guarantee an offer, a scholarship, a visa, or any particular outcome.

Processing times, entry requirements, and fees are set by third parties and may change without notice.

6. Third-Party Institutions and Providers

We may share your information with institutions and providers involved in your application, such as universities, test providers, accommodation providers, and insurers. We are not responsible for the acts, omissions, or decisions of those third parties.

7. Cancellations and Refunds

You may cancel or reschedule a counselling session with at least 24 hours' notice, and we will offer an alternative time or refund any session fee paid.

Where an application has already been submitted, documentation prepared, or costs incurred on your behalf, those costs may not be refundable.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, belongs to Student Jet Abroad or its licensors and may not be copied, reproduced, or redistributed without our written permission.

9. Acceptable Use

You agree not to:

• Submit false, forged, or misleading information
• Impersonate another person or use another person's documents
• Upload viruses or malicious code
• Attempt to gain unauthorised access to our systems
• Use our website or services for unlawful purposes

10. Limitation of Liability

To the fullest extent permitted by law, Student Jet Abroad is not liable for indirect or consequential loss, including loss of opportunity, income, or data, arising from your use of our website or services.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law.

11. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information, and forms part of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this page with a revised date, and continued use of our services means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms of Service, please contact us: